Bartender Job Description

Job Summary

The Bartender is responsible for providing exceptional beverage service and a welcoming bar experience for all guests. This role prepares and serves alcoholic and non-alcoholic beverages, supports food service at the bar, and maintains a clean and organized bar environment throughout each shift.

Bartenders are expected to uphold Iron Hill’s service standards while adhering to all state alcohol laws and company policies, creating a positive and hospitable atmosphere for guests and team members alike.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Essential Responsibilities

Bar Service & Guest Experience

• Prepare and serve beverages by mixing, pouring, shaking, and/or stirring ingredients
• Operate beer taps to serve draft beer to guests
• Take drink and food orders from bar guests and provide attentive, friendly service
• Prep light fare plates and desserts and expedite food orders as needed
• Maintain awareness of guest needs and ensure a positive bar experience throughout the visit

Bar Maintenance & Sanitation

• Maintain cleanliness and organization of the bar and any assigned sections
• Ensure floors behind and around the bar are clean throughout the shift
• Restock and replenish tablewares, glassware, garnishes, and food and drink prep areas continuously throughout service
• Replace floor mats and perform basic housekeeping duties as part of opening and closing procedures

Opening & Closing Duties

• Complete opening procedures including restocking the bar, cutting fruit, and setting up bar stools
• Complete closing procedures including breaking down the bar, storing product, and taking down bar stools
• Efficiently prepare and shut down shift sidework within designated time standards

Team Support

• Function as a Server when needed to support front-of-house operations
• Function as Expo occasionally as needed
• Change beer kegs as needed
• Support other front-of-house team members during busy service periods

Physical Requirements

The physical demands listed below are representative of those required to perform the essential functions of this position.

• Ability to stand and walk for extended periods of time (6+ hours per shift)
• Ability to lift and carry items up to 25–40 pounds, including wash tubs, stacks of glassware, full bus bins, floor mats, and bags of trash
• Ability to carry bottles of spirits, full bar glasses, and cans of juice throughout service
• Frequent reaching, simple and firm grasping, and fine manipulation while preparing beverages
• Occasional forward bending, kneeling, and squatting
• Ability to push and pull carts of ice, glassware, silverware, and floor mats
• Ability to climb stairs and step stools as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Qualifications

• Excellent judgment while serving in adherence to state laws and Iron Hill alcohol policies
• Ability to obtain and maintain applicable alcohol and food handling certifications
• Understanding of scheduling, POS, and reservation systems
• Accurate payment processing and basic math skills
• Ability to lift 25 lbs over the waist
• Strong organizational skills and ability to maintain a clean and efficient work area
• Understanding of sanitation and safety procedures
• Ability to work within Iron Hill time standards of service
• Commitment to avoiding waste and respecting company property
• Friendly and professional interactions with guests and team members
• Ability to create a positive and hospitable working environment
• Excellent communication skills with the ability to interact effectively with a variety of people
• Detail-oriented with the ability to prioritize tasks and ensure completion of all daily responsibilities

Communication & Language Skills

• Ability to read, write, and communicate effectively in English
• Ability to communicate clearly with employees, vendors, and guests both verbally and in writing
• Ability to respond to questions and provide information effectively across all interactions